Featured Cases
Helping various organizations, from global corporations to public institutions and NGOs, to overcome complex technology challenges and achieve great results.
AI-Powered Energy Consumption Forecasting
Energy company
This solution took the company to a new level. Predictive accuracy and performance exceeded expectations thanks to the Forsego expertise.
— Director of Business Development, Client Company
Brief
Designed an advanced solution for analyzing energy consumption volumes and generating accurate forecasts.
Approach
Conducted product discovery, developed comprehensive project documentation, and created a solution architecture for forecasting electricity consumption using machine learning (RNN) based on internal sensor data and external data sources.
Results
Delivered a software-hardware system with ~96.1% prediction accuracy, enabling more efficient energy resource planning and cost optimization.
ServiceDesk Implementation & ITSM Process Optimization
Government Agency
Forsego provided us with a structured and professional approach to IT service management. The implemented ServiceDesk solution improved the efficiency of our internal processes and ensured alignment with international standards.
— Representative of the IT & Analytical Department, Government Agency
Brief
Implemented a ServiceDesk solution to optimize IT resources, increase process efficiency, and improve the quality of IT services provided by the agency.
Approach
Conducted a comprehensive assessment of current IT processes, developed ITSM architecture and documentation (Service Desk concept, ICT service catalog, SLA framework, SOPs for three-tier support), and deployed a pilot ITSM solution on Atlassian Jira. Training sessions and user guidelines were provided to ensure adoption.
Results
Delivered a functioning ITSM pilot system accepted by the client, restructured IT support into three levels, developed service catalogs and SLAs, created CMDB standards, and provided a roadmap for further ITSM process development.
Secure IT Infrastructure & Payments
Transportation & logistics service provider
Forsego brought order to our IT service, built an effective corporate information security system, and ensured the protection of digital payments.
— Director of Finance & Operations, Client Company
Brief
Reviewed IT support adequacy, evaluated IT investment efficiency, and assessed the state of information security.
Approach
Performed a full IT infrastructure and process audit, collaborated with the client’s team to implement improvements, and developed a corporate Information Security Management System (ISMS).
Results
Enhanced IT service efficiency, ensured ROI on IT investments, and implemented ISMS in compliance with ISO 27001 and PCI DSS standards, ensuring robust protection for digital transactions.
Ready to transform?
Contact Forsego today and discover how our expertise can drive your technological and operational success.